Our Za'atar Quality Guarantee
We offer a money back guarantee if you do not find Tyme Foods' Za'atar the most fresh, flavorful, and delicious, or are not satisfied for any reason. (see below for terms and policies)Currently shipping Za'atar that was prepared (ground and mixed) in March of 2017. Best enjoyed before March 1, 2019. Store in airtight container in dry place away from sunlight and heat.
About Tyme Foods
Tyme Foods LLC is the exclusive packer and distributor in the United States and Canada for the Zaatar Zawtar farming cooperative in Lebanon. The cooperative has been perfecting the organic cultivation and farming of the mainstay wild thyme (Zaatar plant) ingredient of Zaatar (the mixture) for about 20 years. This native Zaatar plant is grown from seeds of wild thyme found on mountainous hills of Southern Lebanon and offers intense flavors, due to factors including its high essential oil content (about 40 mg per kg, as compared to 1 to 12 mg per kg in thymes of other regions)
Importantly, the cooperative applies a labor-intensive washing and sifting process (by hand and using sifters) which distills only the smaller leaves (versus ground stems and twigs) of the wild thyme plant that are more tender and flavorful. Additional processing such as an air blower process rids the leaves of cottony velvety layer which enhances purity and flavor.
As discussed in the About Zaatar page, not all “Zaatar” is Zaatar, so to speak. The qualities, choices, and proportions of the ingredients vary widely. We invite you to try our Zaatar and are confident you’ll love it and find it of the highest quality.
Great Falls, Virginia, USA
Returns and Refunds
If within 30 days of receiving your order, you are not satisfied with the product, we accept returns in exchange for a full refund less shipping charges. For example, and within the USA, shipping charges that would be deducted from the refund, range from $3 for one 8 OZ pouch of Zaatar and increase about $2 for every additional 8 OZ. weight. To initiate a return, please reach us via our contact page, or call us at 1-888-345-7773.
We appreciate and value the trust you place in us when you become a customer and share your personal information. At no time do we ever provide your account contact or payment information to anyone else beyond what is necessary to complete the secure transaction and ship your order. We may from time to time send you a promotional or educational email about our products which you may unsubscribe from at any time.
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